About Us

Founded in 2019, Rosefern Homes initially focused on renovating earthquake-damaged homes in Christchurch, which quickly led us into new residential construction. Since then, we have grown into a respected name in Christchurch's residential development industry, successfully delivering over 100 homes with a strong emphasis on architectural design, quality craftsmanship, and lasting value. we guide residential projects from launch through to settlement. Our reputation is built on honest advice, prompt communication and lasting relationships. We are proud to be certified as a Great Place to Work, and you would join a tight-knit team where your contribution is clearly visible.

About the role

We seek an organized, proactive Client Services Officer/Coordinator to serve as the main point of contact for all our developments, from pre-construction through completion and key handover. This is a key client-facing role: you will often be the voice of Development Agency for our clients and agents.

You will manage development tracking in HubSpot, keeping each project's status, timelines and milestones accurate and current. You will keep clients, agents and internal teams fully informed. You will also handle practical completion inspection (PCI) reports and updates following up until every defect is resolved.



What we seek with Key Skills & Attributes

Thrives at a fast pace: handles multiple developments, tasks, and deadlines simultaneously

High attention to detail

Service mindset: recognises that our Agents are our clients and that service expectations are high

Proactive problem-solver: anticipates needs and acts without being asked

Persistent follow-up: determined when chasing answers

What we offer

Salary + super $25-34/hr. and based on experience

Full-time or Part-time, Monday to Friday flexibly.

Career growth. Built-in pathway from Officer to Coordinator

A diverse position offering genuine ownership, in which you will guide projects from inception to completion

Comprehensive training is supplied, comprising a handover from the existing team and practical assistance as you familiarize yourself with our systems and processes

A supportive team culture within a certified Great Place to Work, with benefits such as team events and bonuses for targets met↻

An immediate start is available

APPLY NOW

If you're a confident, people-focused individual who enjoys building relationships, thrive on achieving results and want to be part of a fast-paced, high-performing real estate business, we'd love to hear from you.

If you are interested, please apply now with your resume and cover letter to the HR management team via email at it.xl@aol.com.

Please note that only shortlisted candidates will be contacted. All applications will be treated in strict confidence