Bilingual Guest Relations & Marketing Coordinator (Japanese/English)
バイリンガル　ゲストリレーションズ＆マーケティングコーディネーター

Azuma Japanese Restaurant – Sydney CBD
Hours: Monday - Friday from 10:00 am | 33–38 hours per week


About Us
K. Azuma Pty Ltd is a family-run, award-winning Japanese restaurant celebrating its 30th anniversary. After 21 successful years at Chifley Tower, we have relocated to a new space in Sydney CBD and are entering an exciting new chapter.
We are looking for Bilingual Guest Relations & Marketing Coordinator (Japanese/English) to join our team and support both our business operations and guest relations.
This role offers a dynamic mix of hospitality, marketing support, and executive assistance, working closely with the directors and restaurant management.


Key Responsibilities
• Manage reservations, VIP bookings, and customer enquiries
• Build strong relationships with hotel concierges to drive guest referrals and revenue
• Support marketing activities including publications, eDM campaigns, social media, website updates, and Google Business
• Assist directors with scheduling, correspondence, and administrative tasks
• Handle gift vouchers, supplies, and general office administration
• Maintain the customer database and assist with business operations


Requirements
• Business-level Japanese required and strong English communication skills
• Interest in Japanese culture and hospitality
• Strong organisational, multitasking, and computer skills
• Proficiency in Microsoft Office (ResDiary, Stripe, and Illustrator preferred)
• Self-motivated, flexible, and able to work independently and as part of a team
• Minimum 2 years’ experience in hospitality or a related field
• Education in Business, Marketing, or Hospitality preferred


Benefits & Opportunities
• Gain diverse experience in reservations, guest relations, marketing support, and executive assistance
• Opportunity to develop practical marketing and hospitality business skills
• Hands-on experience across hospitality operations, marketing support, and executive administration
• Work in a family-run, award-winning Japanese restaurant with a 30-year history
• Be part of Azuma’s exciting new chapter in our Sydney CBD location
• Staff meals provided
• Employee dining discounts
• Professional development opportunities


Work Conditions
Working Hours: Monday–Friday starting at 10:00 am (33–38 hours per week)
Salary Range: $28–$35 per hour
Employment Type: Full-time or Part-time
Visa Eligibility: Must have full working rights in Australia
Start Date: Immediate start preferred
Applications: Please submit your CV and cover letter


Join us and be part of Azuma’s next chapter as we continue delivering authentic Japanese dining experiences with premium service.


Please apply with sending your CV and cover letter to azuma@azuma.com.au
Only successful applicants will be contacted after the first screening process.