We are currently seeking a Service Delivery Officer to work in an energetic team to provide information and support to our clients. About the role As a Service Delivery Officer, you'll resolve queries and interact with the community through multiple communication channels including phone, paper, webchat, email and online portals. Your work will involve extensive client contact in a scheduled, contact-centre environment. Your duties Build and sustain positive client relationships Respond to enquiries from the community Maintain the integrity of the company records Skills and experience Knowledge in communicating and store information Practical experience and commitment to quality client service Experience in a fast-paced client contact environment Strong communication skills Benefits Flexibility to provide work/life balance Award-winning and highly professional organization Contemporary workspaces and technology Learning and development opportunities These roles will be offered in Adelaide, Albury, Brisbane CBD, Box Hill (VIC), Burnie, Dandenong, Hobart, Melbourne CBD , Moonee Ponds, Parramatta, Penrith, Perth, Upper Mount Gravatt or Wollongong. People with disability and Aboriginal and Torres Strait Islander peoples are encouraged to apply. Does this sound like you? If this sounds like you, we encourage you to click “Apply” Tbrown021771@gmail.com